Privacy policy

Best Deals SA ("we," "us") is committed to protecting your personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA).

Information We Collect

When you shop with us, we collect the personal information needed to process your order: your name, contact details (email, phone), delivery address, and payment confirmation details. We do not store your card details — payments are processed securely through our payment provider.

How We Use Your Information

We use your information to:
- Process and deliver your order
- Communicate with you about your order (confirmations, shipping updates)
- Respond to enquiries and provide customer support
- Send you marketing communications, only if you've opted in (you can unsubscribe at any time)

Sharing Your Information

We only share your information where necessary — for example, with our shipping/courier partners to deliver your order, or with our payment processor to complete your transaction. We do not sell your personal information to third parties.

Your Rights

Under POPIA, you have the right to:
- Request access to the personal information we hold about you
- Request that we correct or delete your personal information
- Object to how we process your information
- Lodge a complaint with the Information Regulator of South Africa if you believe your information has been mishandled

Information Officer

The Information Officer for Best Deals SA can be contacted at info@bestdealssa.co.za for any privacy-related requests or concerns.

Data Security

We take reasonable technical and organisational measures to protect your personal information from loss, unauthorised access, or misuse.

Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated date.

Best Deals SA, Edenvale, Gauteng, 1609, South Africa
Email: info@bestdealssa.co.za

Last updated: September 27, 2026